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frequently asked questions

Made to measure

All our furniture can be made with altered dimensions, such as length, depth or back height.

Re-upholstery and loose covers

We carry out re-upholstery and make loose covers, both on Kingcome pieces and for other furniture.

Scatter cushions

We can make scatter cushions to complement your new furniture.

Lead time

This varies during the year, but is generally 6 to 8 weeks.

In stock furniture is available for prompt delivery.

Access

We can provide an access check service within Greater London on request.

Difficult access can be overcome by pieces being made sectional or with removable legs.

Sectional pieces

All our chairs and sofas can be made in sections to assist with access. Pieces can be fully or partially sectional. We can also make pieces with removable legs to aid access.

Delivery

We deliver nationwide and overseas.

Delivery charges are not included in the price of the furniture, and are quoted for on an individual basis.

If preferred, we are happy for you to collect your furniture from either our Devon workshop or our London warehouse.

Storage

We will be as flexible as we can if unforeseen circumstances delay your ability to take delivery when anticipated. However, there may be a modest charge, or we may have to arrange external storage.